Shipping & Returns

All orders will be dispatched from Melbourne within 48 hours of purchase unless purchased through pre-order or during sales events.

DOMESTIC SHIPPING – WITHIN AUSTRALIA

We offer free shipping Australia wide for all orders over $140.  If you wish to have your order express posted, you can choose this option at checkout at an additional cost.  There is a regular shipping flat rate of $7.95 for orders under this amount or $15 if you wish for express post. 

Regular Shipping – Australia Post: Delivery 3 – 7 business days

Express Post – Australia Post: 1 – 5 business days

If you require something urgently, please send us an email and we will do all we can to help. 

INTERNATIONAL SHIPPING

Rates calculated at checkout based on Country and weight. Please note you may need to pay taxes in some Countries, this is not our responsibility. Please send us an email with your Country and what you wish to order and we can arrange a price for postage if your Country is not listed at checkout for shipping. 

Please note Petite + Co are not held responsible for any late, lost or damaged deliveries from Australia Post.

RETURNS

Unfortunately, we do not offer refunds for change of mind. We check all items before being sent, but if an item is faulty, they must be sent back in the exact same way as you received with all tags attached and unused.  You will be responsible for the cost of return postage.  Returns and exchanges are not available on sale items.  We do not offer any changes or returns on any personalised items. Please ensure you choose the correct variations and provide the correct information for any personalisation as this can not be changed. If you need any further information, please contact us.

RETURN TO SENDER

Please ensure the postal address is correct. You are responsible for the return postage costs if an address is incorrect and your parcel needs to be resent.